Once a software solution is developed and deployed it is not just done. There are some matters to take care of and on regular basis. E.g. Data Backups, Troubleshooting, Maintenance, Future Enhancements and more. Besides, if a software system is deployed online or on cloud hosting, its hosting and management is itself ongoing task.
We offer Ongoing services to support our customers with their software solutions. It gives our customers peace of mind and saves them from panic situations like data loss, server unavailability, no scalability options and a lot more.
We believe in long-term customer relationship. We not only deliver the Software or IT solution, we assure that our clients are getting maximum benefits out of the software solution and that the business functions are running smoothly , data backups are taken regularly and properly, any required maintenance or management of the software modules is taken care of and troubleshooting is performed well in time and any enhancements or forthcoming requirements are properly taken into consideration to be the part of upcoming module or new software releases or versions.
We really like to walk with our clients, seeing them prosper and enjoy the availed software solutions and IT services. An annual service agreement helps us plan and manage the best of our IT services for our valuable clients.
Annual Contractual Agreement for IT Services covers, depending upon the contract:
Single Point of Entry
Multilevel User Access
Authentication and Authorization
Web Based Solutions
No Local installation, No heavy requirements
Problem Solving , Easy and Effective